Missed-call text-back · 2-minute setup

Your AI mate for missed calls.

Missed the call? CallMate sends an instant SMS follow-up, captures customer and job details, spots urgency, and gets the lead to the right person - so you don't lose the job while you're on the tools.

2-minute setup. Built by Aussies for Aussie tradies. Already started your trial? Sign in

2-minute setupKeep your existing numberYou confirm the booking

Rob's PlumbingText message conversation

↙ Missed call from a customer

Automatic text-back

Hi, you've reached Rob's Plumbing. Sorry we missed your call. What can we help with?

The kitchen tap won't stop dripping. Can someone come out?

What suburb are you in, and what day or time would suit you?

Glenelg. Tomorrow arvo if possible.

Thanks! I've noted tomorrow afternoon as your preference. Rob will need to confirm the time with you.

Preferred time collected. You confirm.Customer enquiry: dripping tap · Glenelg · tomorrow afternoon

Illustrative conversation. This is a time request, not a confirmed booking.

01 You miss a call

02 StitchedUp starts the conversation

03 You take it from there

Sound familiar?

Your hands are full.
Their job still needs doing.

You're up a ladder, under a sink or halfway through a job. Your phone rings. You can't stop to answer it.

By the time you get a break, there's another number to call back, and no idea what they need or when they need you.

Give that customer a way to keep the conversation going.

StitchedUp texts them back and gathers the details while you get on with the job in front of you.

Less starting from scratch. More useful conversations to follow up.

How it works

A missed call becomes
a conversation.

More than a “sorry we missed you” text. The customer can reply and explain what they need.

They call. You're busy.

Keep using your existing business number. Once the missed-call setup is connected, StitchedUp can text back when you don't answer.

The conversation starts.

The customer replies by text. StitchedUp collects information about the job, their preferred time or a request for you to call back.

You make the next move.

Follow up with the details already collected. Confirm a suitable booking time or call the customer back to talk it through.

Keep the job moving

Get the details.
Keep the control.

You don't have to answer every call to give customers a way to reach you.

Find out what the job involves

Give the customer a way to explain the issue before you call them back.

Collect a time that suits them

Get their preferred day or time. You check your availability and confirm the booking.

Let them ask for a callback

Some jobs need a proper chat. Customers can request a call back instead.

Keep the number customers know

Use your existing number, the one already on your ute, website and business cards.

Work it from Conversations

Every text thread stays in one inbox so you can pick up where the text left off.

More than a text-back

Full toolkit.
Not just an auto-reply.

Missed-call text-back sits inside StitchedUp, so every conversation lands where you can actually work it.

Missed-call activity

See which calls were missed and which texts still need you, without digging through your phone.

Conversation history

Every text thread stays in one place. Open a conversation later with the full back-and-forth still there.

Follow-up in the inbox

Open the text thread later. The full back-and-forth stays with that customer.

Job details captured

Suburb, what they need and preferred times get collected in the chat so you're not starting from a blank missed call.

Your next missed call could be your next job

Give it a go.
On your next
busy workday.

Start free. About two minutes to connect your number, then customers can text you back when you miss a call.

Built by Aussies for Aussie tradies. Works with your existing number.

Missed-call text-back

Start free

About 2 minutes to set up
Automatic missed-call text-back
Two-way customer conversations
Missed-call activity in your account
Conversation history inbox
Two-way follow-up in Conversations
Job details and preferred booking times
Your existing phone number

2-minute setup. Built by Aussies for Aussie tradies.

A few things you might be wondering

Before you give it a go.

Do I need a new phone number?

No. The feature works with your existing number. You'll need to complete the missed-call setup before it can start texting customers back.

Is it just a single automatic text?

No. Customers can reply and have a conversation. StitchedUp can collect job information, their preferred time or a request for you to call them back.

Does it book jobs into my calendar?

It collects the customer's preferred day or time for you to confirm. A requested time is not a confirmed booking.

What if the customer would rather speak to me?

They can request a callback during the text conversation so you can follow up when you're available.

Who is it for?

Aussie tradies who can't always pick up while they're working and want customers to be able to leave useful job details by text. Built by Aussies for Aussie tradies.

How do I get started?

Start for free, then connect your existing number in Missed Call setup. Most tradies are done in about two minutes, and StitchedUp can text customers back when you can't answer.

Stay on the tools. Keep the conversation going.

Make more of
your missed calls.

Let the customer tell you what they need. You take it from there.