One Job. One Flow. No Loose Ends.

How StitchedUp Takes a Job
From Enquiry to Paid

StitchedUp gives tradies one clear flow for the job, the proof, and the payment — so nothing gets lost, forgotten, disputed, or left unpaid.

See the Payment Flow
The Flow

One job. One flow. No loose ends.

Most tradies lose control because the job is spread across phone calls, texts, notes, Xero, photos, bank transfers, and memory. StitchedUp pulls the job into one system from the first enquiry to the final review.

📞Lead comes in
🗂️Job is created
📄Quote is sent
💳Payment path chosen
🏗️Work is tracked
📸Proof is uploaded
🧾Invoice is sent
Payment completed
Review requested
Lead
Quote
Payment
Proof
Invoice
Review
Step 1

First, the lead gets
captured properly.

Whether the lead comes through your AI receptionist, GHL, or a manual entry — StitchedUp turns it into a real job record. Not just another forgotten message.

Lead sources

AI Receptionist (missed calls)
Website enquiry form
GoHighLevel (webhook)
Manual phone enquiry
Referral / walk-in
New Lead — Captured
NameMarcus Webb
Phone0412 555 901
SuburbPenrith NSW
Job typeHot water system replacement
Urgency🔴 High — no hot water
SourceAI Receptionist
NotesExisting unit leaking. Needs urgent quote.
Assigned toYou (Owner)
Push notification sent instantly
Step 2

Then it becomes a job —
not just a note in your phone.

Every lead becomes a job record. Move it through stages with one tap. Assign to team members. Add notes, photos, and invoices — all attached to the same job.

Cancelled jobs are not deleted

If the job does not go ahead, the client is not lost. They stay in your CRM so you can follow up later, re-quote, or reactivate them when the timing is better.

Job Pipeline Stages
New Lead
Contacted
Quote Sent
Quote Accepted
Current
In Progress
Job Done
Invoice Sent
Paid
Cancelled
Quote #1089 · Hot Water ReplacementSent

Rheem 26L continuous gas unit

Materials

$1,490

Labour — remove & install

3 hrs

$420

Gas compliance certificate

Cert

$180
Total incl. GST$2,299.00
Expires in 14 days · View tracking onNot yet viewed
Step 3

Quote the job like
a proper trade business.

Your quote should look professional, protect your position, and make the client clear on exactly what is included.

Logo, ABN, licence number
Line items, labour, materials
GST auto-calculated
Terms and conditions
Expiry date set
View tracking — know when opened
Sent via email, SMS or WhatsApp
Client accepts online — no login
Edit, recall, or revise anytime
Cost price hidden — profit visible to you
Step 4 — Most Important

Then StitchedUp helps you choose
the right way to get paid.

Not every job should be invoiced the same way. The bigger the job, the less risk you should carry. Choose the path that matches the job.

Path 1

Invoice on Completion

Best for: smaller jobs under your payment threshold

Quote accepted
Job starts
Work completed
Photos uploaded
Invoice sent
Client pays by bank transfer
Mark paid
Review request sent ✓

For smaller, lower-risk jobs, keep it simple. Do the work, upload proof, send the invoice, and mark it paid when the money lands.

Recommended

Path 2

Protected Payment Upfront

Best for: larger jobs where you don't want to carry risk

Quote accepted
Protected payment request sent
Client secures funds
Job starts once funds are held
Work completed
Photos uploaded
Release requested
Payment completed
Review request sent ✓

For higher-value jobs, the payment is secured before the job begins. You are not relying on promises, awkward follow-ups, or hoping the client pays later.

Important

Protected payments are handled through the secure payment protection partner. Always verify payment details inside the secure payment platform — never rely on bank details sent by email.

Path 3

Deposit + Final Balance

Best for: jobs where you want commitment before starting

Quote accepted
Deposit invoice sent (e.g. 50%)
Deposit paid or secured
Job starts
Work completed
Photos uploaded
Final balance invoice unlocked
Final payment completed
Review request sent ✓

Use a deposit to lock in the client and cover initial risk, then send the balance once the job is completed and proof has been uploaded.

Default: 50% deposit / 50% final balance

Flexible: Deposit % can be changed per job

Works with: Direct payment or protected payment

Step 5

Lock it in before
you take the risk.

The point is simple: the bigger the job, the less risk the tradie should carry.

Once the quote is accepted, the payment path kicks in before the job moves forward. Under your threshold? Invoice after. Over your threshold? Payment secured before you start. Deposit job? Collect the deposit first, final balance after completion and proof.

Under your threshold

Invoice after completion

Low risk

Over your threshold

Protected payment before work starts

Protected

Deposit job

Deposit before start · Final after proof

Staged
Step 6

Track the job without
overcomplicating it.

StitchedUp is built for tradies who need clarity — not another bloated project management tool.

Job moves through simple one-tap stages
Team members update from the worksite
VA manages admin from the desktop
Notes stay attached to the job
Photos stay attached to the job
Invoices stay attached to the job
All client history stays in CRM
Drag-and-drop calendar with Google Calendar sync
Job #1089 · Hot Water Replacement · In Progress

Lead captured from AI receptionist

You (Owner) · Mon 9:14am

Quote sent — $2,299.00

You (Owner) · Mon 10:02am

Quote accepted online

Marcus Webb · Mon 11:47am

Protected payment request sent

System · Mon 11:47am

Funds secured

Marcus Webb · Mon 2:10pm

Job started · Stage updated

Jayden (Team) · Tue 7:30am

Completion photos required

Jayden (Team) · Pending

Proof of Work — Job #1089
Before
During
After
TimestampedTue 3:42pm
TaggedHot water · Penrith NSW
CompressedWebP · 214KB
Attached to jobYes — #1089

Photos uploaded — invoice now unlocked

Step 7

Proof of work is
built into the flow.

If there is ever a question about whether the work was done, you have the proof sitting inside the job record.

Photos are required before:

Final invoice is unlocked
Payment release is requested
Completion invoice is sent
Step 8

Send the invoice that
matches the payment path.

Some jobs start with a quote. Some need a quick invoice. Some need a deposit first. Some need protected payment before work starts. StitchedUp handles all of these without forcing every job into the same flow.

Completion invoice

Standard job — quote to invoice in one click

Deposit invoice

Collect agreed % before work starts

Final balance invoice

Unlocked after photos uploaded

Protected payment request

Sent before job starts — funds held securely

Standalone invoice

No quote required — build and send directly

Invoice #1089 — Final BalanceAuto-generated
ClientMarcus Webb
JobHot Water Replacement · #1089
Deposit paid$1,149.50 ✓
Final balance$1,149.50
Proof attached3 photos ✓
Payment methodProtected release
Public pay link sent via email + SMS
Step 9

Know exactly where the money stands.

No more guessing whether the client has paid, whether the deposit is in, whether funds are protected, or whether the balance has been sent.

Direct Payment

Invoice sent
Viewed by client
Paid
Overdue (if unpaid)

Protected Payment

Awaiting funds
Funds held
Release requested
Paid

Deposit Job

Deposit due
Deposit paid
Final balance locked
Final balance sent
Fully paid
Step 10

Once you are paid,
ask for the review.

Getting paid is the finish line for the job. Getting the review helps win the next one.

Review request fires automatically when job is paid
Sent via SMS, email, and WhatsApp simultaneously
4-5 stars → directed to your Google Business Profile
1-3 stars → captured privately, never posted
Uses your own Google review link from settings
Builds local trust and search visibility over time

Review Request Sent

Marcus Webb · Hot Water Replacement

How would you rate the service from Webb Plumbing?

4-5 stars → Google · 1-3 stars → private feedback

Sent via SMS
Sent via email
Sent via WhatsApp
The Difference

Without StitchedUp,
the job gets messy.

Without StitchedUp

Lead comes in and gets forgotten
Quote is sent from a random tool
Invoice is sent from a different tool
Photos sit on someone's phone
Payment terms are unclear
Client delays payment for weeks
No proof is attached to anything
Review is never requested

With StitchedUp

Lead becomes a job immediately
Quote is branded and tracked
Payment path is selected upfront
Deposits and protected payments handled properly
Photos prove completion — required before invoice
Invoice matches the job flow exactly
Payment status visible in real time
Review requested automatically after payment
The Full System

Everything connected
to the job.

📞AI receptionist lead capture
👥CRM — every client, every job
🗂️Job pipeline — kanban view
📋Quote builder
📄Branded quote PDFs
🧾Invoice builder
📃Branded invoice PDFs
💰Deposit invoices
Final balance invoices
🔒Protected payment flow
🏦Direct bank transfer flow
📸Job completion photos
📊Payment status tracking
Google review requests
🔗GHL integration (webhook)
🔗LeadStack integration
👨‍💼Team and VA access
🔔Push notifications
🔄Cancelled job reactivation
📱Mobile-friendly dashboard (PWA)
📁Full customer history
🖼️Social content asset library (coming)

Ready to stop getting
stitched up?

Join the founding member waitlist and get early access to StitchedUp before standard pricing launches.

Founding Member · First 100

$297/mo

Growth · Next 100

$397/mo

Standard · Ongoing

$497/mo

🛡️ 30-day money back🇦🇺 Australian-built⭐ Cancel anytime